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(May be fixable). Price is high. Other than that it is great. I suspect that the thermostat is set wrong. Just soak in the sink for cleaning.Mine doesn't get hot enough to cook stakes, even 1/2" thick. Like the removable grill plates. Simply doesn't sear them, so I am trying to get it replaced. I use it for toasted sandwiches.Pro: Removable non-stick hot plates; tilting feet for fat run offCons: Thermostat doesn't allow hot enough temp for stakes.
great product, kids love making the paninni sandwhiches in minutes, great quality, spend a couple more bucks and get a breville product. i have the juicer also and its dynamite
All I did was bend the little hook at the very top that latches the plate in (I bent it upward), and that solved the problem. It's great.The bad: my top plate also kept falling off (I was very upset and wanted to return it). It saves a lot of time, and the paninis that come out of it are amazing. I bought this grill since a friend loved it, even though some Amazon reviews scared me. I have used it now for a few months and love it.The good: it grills steaks, chicken, veggies, and paninis very well and fast. Now the top plate never falls off.Overall, this grill is amazing.
The Panini we made was not grilled well in the center and a bit soggy. For a total cost of $169.95 (including shipping) this product should have lasted longer than this.It's too late to return it to ABT Electronics, Inc.
Too bad I bought another Breville product the same day and haven't had a chance to see if that will break too, after only four uses. I want a refund, not a replacement so we will see.
because it didn't break fast enough **within 30 days**, so I will wait and see what the manufacturer will do. Can't recommend this item AT ALL.
Bought the Breville Ikon 1800-Watt Removable-Plate Grill on March 14th received it around the 20th and used it ONLY four (4) times since it arrived and it cooked pretty good for hamburgers and steak, although grease ran out the back all over the counter behind the unit somehow (from the lid being lifted). I could live with that however, since it did well with meat.I read the reviews that gave it "1 Star" and hoped I'd get lucky and receive a good unit, but it was not to be.
I am already on hold for over 18 minutes without a human person answering the call.
It is great. I am really satisfied with this grill.
i recommend this to anyone, who has some spare space on the kitchen counter. I even measured the temperature of the plates with a probe.
Cleaning is easy because of the removable plates. Now that is hot.
I have been using this grill almost daily for six months. I cooked almost anything that can be grilled.
It went up to 500 F.
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